SIMPLIFY INNOVATION


Solutions simplify businesses. Innovation moves them forward.

In our years of implementing quality solutions, finding the right solution
and calibrating its implementation to fit the specific processes of each business
has always made the difference.

VISION


Kaisa is the trusted partner in enabling technologies to become business solutions for enterprises in the region. We are committed to providing quality products and services delivered by highly competent professionals. We are innovators supported by excellent delivery models committed to providing solid and consistent performance to our stakeholders.


MISSION


CUSTOMERS

We foster long term partnership, with our customers by providing business solutions, playing a significant role in their value chain and strengthening their competitive position.


PARTNERS

We build opportunities together that maximize on our combined strength and foster mutually beneficial partnerships.


PEOPLE

We attract competent and highly-skilled professionals and develop potential talents to provide utmost quality in the delivery of solutions services.


PROCESS

We innovate and institutionalize our key business process to ensure prompt, efficient and superior delivery of solutions and services.


STOCKHOLDERS

We consistently deliver our targets to ensure immediate return on investments and sustain business growth


CORE VALUES


Teamwork

Collaboration with various members of Kaisa through openly sharing information, expertise and resources with the team and by putting group goals ahead of individual goals.


Innovation

Thrives on change, ingenuity and creativeness. Embraces and influences change, constantly seeks new ideas and technology and immediately applies solutions that are relevant to our customer and to our organization.


Integrity

Conduct our business according to professional standards of honesty and good corporate citizenship.


Sense of Urgency

Heightened awareness of response time and responsibility towards delivering according to committed schedule.


Diligence

Conscientious in fostering completeness and accuracy of work with passion and fervor.


CERTIFICATIONS

QMS 9001:2015

This standard is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement. It can be used by any organization, large or small, regardless of its field of activity. Using ISO 9001:2015 helps ensure that customers get consistent, good quality products and services, which in turn brings many business benefits.

ITSM 20000-1:2011

The standard was developed to minor the best practices described within the IT Infrastructure Library (ITIL) framework. It is concerned with the implementation of IT services that meet customers' needs, and it is performed by the IT service provider through an appropriate mix of people, process and information technology.

ISMS 27001:2013

A systematic approach to managing sensitive company information so that it remains secure. It includes people, processes and IT systems by applying a risk management process. It can help small, medium and large businesses in any sector keep information assets secure.

Kaisa has been certified as a Partner Center of Expertise (PCOE) since 2011. Also known as Value-Added Reseller (VAR), a PCOE is a certified support center run by an SAP PartnerEdge Sell partner that provides VAR-delivered support to their end customers. Such a center conforms to standards set by SAP regarding the certification of individual support consultants, the technical infrastructure necessary to provide support for SAP software, as well as the business processes and deliverables which ensure a high quality of support.