The Controller’s Playbook

Balancing Process and Strategy as the Role Evolves

Just as the CFO role has in recent years incorporated change management and long-term growth initiatives, the role of controllers is also evolving. While controllers have always exhibited logic, attention to detail and a process-centric mindset, their expanded role requires soft skills around leadership, collaboration and communication, both with their teams and with others throughout the company. This guide discusses how controller’s can balance changes and add value with newfound responsibilities.

  • Newfound responsibilities and priorities of the controller to add value and gain influence in the business.

  • Best practices for controllers, as well as finance and accounting leaders, to effectively adopt to their evolving role.

  • Current and emerging technologies will fundamentally change how finance and accounting professionals do their jobs.