The abrupt and unforeseen rise of the COVID-19 pandemic has left every business in a state of unease and apprehension. With the need to stay at home and practice social distancing in order not to further spread said virus, the daily operations of businesses has been greatly disrupted.

Each industry is currently experiencing the impact of this situation – such as the disruption of supply chain for retailers which affect procurement, delivery, and warehouse management to name a few. Companies now realized how integral having a resilient supply chain management (SCM) to a business situation.

In fact, companies worldwide recognized the significance of SCM to have a scalable business. According to a survey conducted by GEODIS, 57% of them believed that having a robust SCM gave them a competitive edge. Companies perceived the need for a reliable supply chain wherein quality and compliance were certain. On the other hand, optimizing technological innovation in their supply chain was substantial in a lesser degree.

In order to have a resilient SCM in long-term, companies especially their CIOs should realize the business value in investing to digital transformation. If anything, retailers have been increasingly mindful that technical limitations will certainly be a business disadvantage.


Given the circumstance, it is really the time to analyze what business solutions is capable of. Can your current system provide you with in-depth intelligence that can pinpoint inaccuracies within your supply chain system? Can your platform give access and deliver insights to employees who are in different locations? In order to maintain operational continuity and mitigate supply disruption, businesses should expand digital workplace resources while leveraging technology to address customer demand.


Through the capabilities of ERP systems, businesses can reduce customer service interruptions through an intelligent SCM process while responding to omnichannel opportunities in real-time. Streamline the production flow of your business-from unprocessed articles up to the actual distribution of products and services.


  • Digital Business Planning

Provides a real-time order management platform for omnichannel demand management where changes in demand are visible without waiting for lengthy batch processes. Orders are prioritized and tightly integrated with supply and fulfillment.


  • Digital Logistics & Order Fulfillment

Mapping the entire warehouse complex in detail in the system, down to storage bin level with real time visibility of labor, resources and activities, using warehouse monitor


  • Provide more accurate commitment dates

Consider business rules, material availability, and allocation guidelines when determining product availability promise dates for customers.


  • Integrate transportation management

Help ensure on-time delivery to the right locations by supporting the complete transportation lifecycle for domestic and international freight.


  • Streamline warehouse management

Control warehouse activities and processes by augmenting asset use and overall throughput with best practices for picking, packing, and shipping.


  • Optimize inventory levels and processes

Coordinate goods movements across inbound, outbound, and physical inventory processes to minimize waste, loss, damage, and production interruption.


As much as there are disruption challenges in the supply chain, the global market will not cease to operate. In times when unexpected events escalate, it is crucial to ensure that organizations are digitally equipped to support their system—fact remains that ERP allows retailers to anticipate issues well ahead of time and take preventative or corrective actions accordingly. SAP S/4HANA’s supply chain management provides a flexible and automated support in processing movements of goods and managing stocks in warehouses. As a trusted and recognized partner of SAP, Kaisa is equipped with experience and expert consultants that will help your business through this challenge.


It is now the time to fully engage in today’s digital transformation for the betterment and sustainability of your business.



About the author:

Eliza Tarlac is a content writer for Marketing. She is a graduate of Bachelor of Arts, Cum Laude, major in English Language Studies from the University of Santo Tomas. As a writer, she is passionate in technical, academic, and creative writing where she strives to transform ideas and concepts to help businesses deliver their message and establish their brand.